Terms of Service

Trust us, we didn’t want to write these terms just as much as you don’t want to read them. However, we have been in the wedding business a long time, and we needed to make this to protect both you and us in the event of any unanticipated situations! We want your wedding to be as perfect, friendly, and seamless as possible. However, you can’t sugarcoat contracts. These terms of service were made to be as straightforward as possible, for you to fully understand and receive them. Please don’t allow the straightforward-ness of these terms distract you from the kind, quality services we provide to make you the happiest on your happiest day!

The Walk-In Wedding Chapel reserves the right to decline service to anyone. The Walk-In Wedding Chapel is not responsible for lost or stolen items on our property. If you have lost something, call or text us! We may have found it!

The Walk-In Wedding Chapel or any of its affiliates legally cannot obtain your marriage license for you. By Florida State law, you AND your partner must go to a Florida clerk of court together at the same time to obtain your marriage license. By making a deposit, you understand that failure to obtain your marriage license prior to your ceremony does not entitle you to a refund, reschedule without a new deposit, or any form of compensation on behalf of Walk-In Wedding Chapel or Chaplain On Demand, LLC.

Each wedding package comes with a beautiful photo package! Any form of outside photography, videography, or recording of any kind is not allowed without the purchase of the “Beautiful Wedding Ceremony & Beautiful Wedding Photos” package, which allows your family and friends to take personal photos!

When booking your wedding, you will need to make a deposit. By booking a wedding, you understand that if a deposit is not made, your slot is not formally saved and may be booked by another couple. 

The Walk-In Wedding Chapel is a very popular wedding chapel! Because of this, your slot is booked for either thirty minutes or one hour, depending on the service you book.

Once you book your wedding package, you cannot downgrade your package. You must proceed forth with the originally booked service. If you cannot proceed with the chosen wedding package, you may cancel your wedding. If the cancellation is within the “non-refundable” timeframe, your deposit will be forfeited. After cancellation, you may then choose to pay another deposit to reschedule for the downgraded service, but the downgraded service cannot always be booked on the same date or time as the original service.

Refunds and Rescheduling

When booking your wedding, you are required to make a deposit. In the event of a cancellation or reschedule, here are our policies for deposit payments.

Holiday / Offsite Weddings

No Refunds.

Beautiful Wedding Ceremony + Beautiful Wedding Photos

Full Deposit Refund 60+ Days in Advance.

Simple Sign-n-Go Ceremony + Forever Yours Photo Package

Full Deposit Refund 45+ Days in Advance.

Please note: If you are booking within the non-refundable timeframe, your deposit is non-refundable. 

Please aim to arrive 10-15 minutes before your scheduled time with your marriage license and IDs. If you arrive late, you will be required to pay a $35 late fee. After 15 minutes, your wedding will need to be canceled with no deposit refund or reuse in order to timely accommodate the couple after you. You will need to pay another deposit to reschedule.

By making a deposit, both parties agree to these terms of service.

The Walk-In Wedding Chapel reserves the right to refuse further service to no-call, no-shows, including rescheduling and refunding.

Get Married at the Most Popular Place in Jacksonville!*

Text LOVE to 904-309-0606 or

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*According to Duval County marriage certificate records between 10/2020 and 04/2021.
Disclaimer: Photos do not imply endorsement by DOD or US Navy.